Shipping Policy — ZAHMIRA

At ZAHMIRA, we are committed to delivering your orders safely, securely, and on time. We offer reliable delivery services across Pakistan through trusted courier partners.

Delivery Coverage

We provide nationwide delivery across Pakistan, including major cities, towns, and areas covered by our courier partners.

Delivery Time

• Major Cities: 2–3 working days

• Other Cities & Areas: 3–5 working days

• Remote areas may require additional delivery time.

Delivery times may vary during sales, public holidays, adverse weather conditions, or unforeseen courier delays.

Order Processing

Orders are generally processed and dispatched within 24–48 hours after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Charges

Applicable shipping charges will be displayed at checkout or communicated before your order is dispatched.

Any free shipping promotion will be clearly mentioned on our website.

Cash on Delivery

Cash on Delivery (COD) is available across Pakistan for eligible orders.

The full order amount must be paid to the courier at the time of delivery.

Order Tracking

Once your order has been dispatched, tracking details may be shared with you via SMS, WhatsApp, or email.

You can use the provided tracking number to monitor your shipment.

Incorrect Address or Failed Delivery

Please ensure that your name, phone number, and complete delivery address are correct when placing your order.

If a parcel is returned due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional charges may apply for re-delivery.

Delayed Deliveries

While ZAHMIRA always aims to deliver orders within the estimated timeframe, occasional delays may occur due to courier issues, weather, public holidays, road closures, or other circumstances beyond our control.

We appreciate your patience and understanding.

Damaged or Missing Parcel

If your parcel arrives damaged or you receive an incorrect or missing item, please contact us as soon as possible with your order details and clear photos of the parcel and product.

Our team will review the issue and assist you accordingly.

Contact Us

For any questions regarding your order or delivery, please contact ZAHMIRA Customer Support through the contact details available on our website.

Thank you for shopping with ZAHMIRA.